The New Zealand Taxpayers’ Union can reveal through an Official Information Act request that Inland Revenue spent $1.967 million on an outbound phone call campaign to encourage taxpayers to adopt two-factor authentication for their myIR accounts.

Taxpayers’ Union Investigations Coordinator, Rhys Hurley, said:

“Too often government departments splash out on marketing campaigns while forgetting it’s taxpayers’ money they’re spending.”

“Inland Revenue is right to strengthen its data security, but spending nearly $2 million on phone calls and staff time raises serious questions for those footing the bill.”

“Even staff questioned whether the campaign was a success, with many recipients dismissing the calls as potential scams. When fraud-prevention calls are mistaken for fraud, something has clearly gone wrong.”

“With two-factor authentication now compulsory anyway, wouldn’t a simple pop-up on IRD’s website and a direct email to users have achieved the same outcome at a fraction of the cost?”

The New Zealand Taxpayers’ Union can reveal through an Official Information Act requestthat staff at the Ministry of Education were paid $414,119.68 by taxpayers to do 8,528 hours of union work.

This includes organising and advocating on behalf of the New Zealand Educational Institute Te Riu Roa (NZEI), the Public Service Association (PSA) and the Association of Professional and Executive Employees (APEX).

The response shows under current agreements that:

• NZEI staff are entitled to two hours per week of union work for 12 staff, equalling 1,248 hours per year or an estimated $60,602.88 of paid work.
• PSA staff are entitled to two full time co-convenors and a minimum of 5 hours per week for 12 National Delegates, equalling staff time of 7,280 hours per year or an estimated $353,516.80 of paid work.
• The Ministry of Education has also confirmed that PSA co-convenors are provided with free office space within Ministry buildings and the 7 APEX delegates are entitled to "support to fulfil their role."

Taxpayers’ Union Investigations Coordinator, Rhys Hurley, said:

“This is a rort. Taxpayers are paying government employees to organise against the very system that employs them.”

“Ministry staff were paid to help coordinate strikes that last year left kids out of the classroom and parents forced to fund childcare. Minister Seymour has already announced that union strikes tanked school attendance last year."

“If a private company wouldn't pay staff to protest against itself, then why are taxpayers footing the bill for the Ministry to do so?"

"Somehow, when it’s done on the taxpayer’s dime, it’s seen as business as usual. Union work should be funded by union members, not by the public.”

The NZ Herald has picked up our comments in response to the recent scandal surrounding "irregular payments" at the taxpayer-funded South Auckland disability support provider, Te Roopu Taurima O Manukau Trust

Trust investigates 'irregular payments' claim NZ Herald 27 May 2014

Trust investigates 'irregular payments' claim

A taxpayer-funded South Auckland disability support provider which received $30 million last year is investigating its own accounts, after claims from New Zealand First leader Winston Peters of "irregular payments".

Te Roopu Taurima O Manukau Trust confirmed yesterday that its investigation had been ongoing for several months.

Among Mr Peters' claims were $360,662.90 paid to a bakery over two years for property maintenance, $250,000 to two firms unqualified to give financial advice and payments to a security systems company that does not exist. [...]

The Taxpayers' Union called for changes to the Official Information Act to cover groups such as the trust.

"Unlike government agencies, these non-profit groups are not required to comply with the act. This means that too often, taxpayer money disappears into a void," union executive director Jordan Williams said. Read more.